14724 E. Proctor Ave
City of Industry, CA 91746
(800) 332-3973 – (626) 369-5085

Any questions or concerns? Check out the links below.

General Inquiry

We are happy to hear from our customers, and we look forward to receiving your input on how we can improve our products and the customer experience. Send us your questions, comments, website feedback, or any suggestions. We want to hear from you!

Live Customer Service is available Monday-Friday from 7:00 am to 4:00 pm PST.

Technical Support

Our Technical Support is always here to help assist with any questions or concerns you may have. Fill out the form below or Call Us Monday through Friday from 7:00am – 5:00pm PST at 1-626-369-5085 and ask for Technical Support.

Apply to be a Service Technician

If you are a service technician for Fire Magic Grills, American Outdoor Grill, American Fyre Designs or Real Fyre Gas Logs, fill out this form and we may be able to refer you to our consumers.